Gift Card Terms

Effective date: September 27, 2026

Use of Gift Cards

Eldray gift cards may be redeemed for eligible purchases at eldray.com. Gift cards are issued electronically and are delivered to the email address provided at purchase.

No Expiration

Eldray gift cards do not expire. We do not charge inactivity, maintenance, or service fees.

Redemption

Gift cards may be used until the available balance reaches zero. If the order total exceeds the gift-card balance, the remaining amount must be paid using another available payment method.

Non-Refundable

Gift cards are not returnable, refundable, or redeemable for cash except where required by applicable law. Purchases made with a gift card are subject to the same product return rules as other purchases. Approved refunds for gift-card purchases are generally credited back to a gift card.

Lost or Unauthorized Use

Treat gift-card codes like cash. Eldray is not responsible for lost, stolen, deleted, or unauthorized gift-card use unless required by law. Contact us promptly if you believe a code has been compromised.

Restrictions

Gift cards may not be resold, used for unauthorized commercial purposes, or used to purchase another gift card when checkout prevents that transaction. We may cancel a gift card obtained through fraud or unauthorized activity.