Contact information

Contact Information

Eldray is an independently operated online retailer serving the contiguous United States and Washington, D.C.

Store Information

Store name: Eldray
Website: https://eldray.com
State of operation: Mississippi, United States

Customer Support

Email: support@eldray.com
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time
Typical response time: 1–2 business days

Order Assistance

Include the order number, email address used at checkout, a clear description of the issue, and photographs when reporting damage, defects, missing parts, leakage, or an incorrect product.

Returns

Do not send a return before contacting us. We will review eligibility and provide the applicable United States return address and instructions. The support email is not a physical return address.